Virtual OR Excellence 2020 Program
Join us live October 22-23 and every Friday for live programming and exhibit hall hours. Access on demand content 24/7 – with new content released weekly.

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10:30 am - 11:35 am ET
Welcome & Opening Keynote: You've Got This: Bring Positivity to Each Workday
In the fast-paced, high-pressure world of surgery, you can’t eliminate stress altogether. What you can do is learn to minimize your concern and worry over things that are out of your control. During this highly engaging, thought-provoking Keynote, Kay Frances, MBA, a motivational speaker and the author of the “The Funny Thing About Stress,” will remind you of the importance of keeping a sense of humor and maintaining a positive attitude for peak performance and success in all areas of your life. You’ll leave this dynamic opening presentation with a tangible sense of purpose and positivity that will set the tone for the entire OR Excellence experience. 1 CH
Kay Frances, MBA
11:35 am - 12:10 pm ET
Virtual Exhibit Hall Open
Attend live product demos, video chat with company representatives, earn accredited continuing education hours, and enter prize giveaways.
12:20pm - 1:20pm ET
Remember Your Calling to Re-energize Your Career
Irish folklore says there are certain places where the distance between heaven and earth narrows to "a thin place" where humans get to experience the peace, hope and love that exists in the next world. By tapping into the love, hope and compassion you create through the care you provide, you'll remember why you matter to those you serve. By giving yourself permission to celebrate your career in health care, you'll find the life balance needed to meet your facility's expectations as well as your own personal needs. 1 CH
Bill Duffy, RN, MJ, CNOR, FAAN
Loyola University's Marcella Niehoff School of Nursing
1:20pm - 1:30pm ET
Ideas That Work
Outpatient Surgery Magazine editors and guest
1:30 pm - 2:15 pm ET
Virtual Exhibit Hall Open
Attend live product demos, video chat with company representatives, earn accredited continuing education hours, and enter prize giveaways.
2:30pm - 3:30pm ET
Technology and Training Lead to Safer Surgery
Sports stars, entertainment icons and commercial pilots rely on performance analysis and coaching to excel in their careers. Shouldn't surgical professionals benefit from the same structured training? Teodor Grantcharov, MD, PhD, FACS, developed the surgical "black box" to capture video and audio recordings of surgical team interactions and track patients' physiological data in real time. Dr. Grantcharov will make the case for putting a black box in every OR to study successes, identify and reinforce positive behaviors and ultimately improve patient care. 1 CH
Teodor Grantcharov, MD, PhD, FACS
St. Michael's Hospital
University of Toronto
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10:30 - 11:30am ET
Lessons Learned From the Coronavirus Crisis
The COVID-19 pandemic has disrupted the entire nation and has overwhelmed healthcare resources worldwide. Review and analyze this pandemic, focusing on the local and national response efforts in this country and how it has impacted health care in general and surgical leaders in particular. Unpack the outbreak's impact on patient care and discuss in-depth how surgical providers can be better prepared if the unthinkable happens again. Ann Geier, MS, RN, CNOR, CASC, will share lessons learned during this fast-moving and evolving healthcare crisis. 1 CH
Ann Geier, MS, RN, CNOR, CASC
Chief Nursing Officer
Surgical Information Systems
11:30am - 12:00pm ET
Virtual Exhibit Hall Open
12:15 - 1:15pm ET
Handle Workplace Legal Issues Like a Pro
Managing a facility full of various professionals with individual personalities requires more than a surface understanding of employment law. Casey Duhart, JD, will use relatable real-life examples to show you how to protect your facility against charges of discrimination, allowing a hostile work environment and sexual harassment. She’ll emphasize the importance of documenting every aspect of patient care and test your knowledge of the Americans with Disabilities Act, Family and Medical Leave Act and staff retaliation laws. 1 CH
Casey Duhart, JD
Waller, Lansden, Dortch & Davis
1:15 - 1:25pm ET
Test Your Skills
Outpatient Surgery Magazine editors
1:35 - 2:35pm ET
Creative Ways To Run a Profitable OR
Operating in the black demands making smart, informed decisions. Tom Durick, MD, will tap into his experience as the medical director of a busy multi-specialty surgery center to share universal advice on how to case-cost with hard data, order supplies and medications at a discount, review invoices to find opportunities for savings and limit unnecessary spending. Dr. Durick will help you challenge conventional thinking to find new ways to save money and boost profits for your organization. 1 CH
Tom Durick, MD
The Ohio State Wexner Medical Center  
2:35 - 3:35pm ET
Virtual Exhibit Hall Open
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2:30 - 2:45pm ET
Welcome and Ideas That Work
Outpatient Surgery Magazine editors and guest
2:45 - 4:30pm ET
Team Up to Improve Your Workplace Culture and Grow Together
Bring your most vexing staffing challenges and share them with a panel of leadership experts and surgical administrators from across the country. Together you’ll discover ways to improve your workplace culture and bridge the generational gap between Boomers and Millennials, put an end to destructive bullying behavior and also learn how to cultivate a culture of trust and respect. This interactive workshop will offer methods and strategies from experienced perioperative leaders to help you learn how to recruit, retain and mentor a staff full of resilient team members and grow together across generations. 1.5 CH
Vangie Dennis, MSN, RN, CNOR, CMLSO
Atlanta Medical Center
Lee Ann Liska, FACHE
LL Health Resources
Andrea Dyer, MSN, RN
Boston Children's Hospital
4:30 - 5:15pm ET
Virtual Exhibit Hall Open
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2:30 - 2:45pm ET
Welcome and Test Your Skills
Outpatient Surgery Magazine editors
2:45 - 4:30pm ET
Leadership Lessons on Becoming a Better Boss
This highly interactive, high-energy coaching session will motivate you to turn potential into productivity, provide the tools you can use to advance your career – and help you become a transparent leader who inspires staff to take ownership in the ultimate success of your facility. 1.5 CH
Rena Courtay, BSN, MBA, CASC
Solutions for Outpatient Surgery

Tina Piotrowski, BSN, MBA
Copper Ridge Surgery Center

Guy Harris
Principle Driven Consulting
4:30 - 5:15pm ET
Virtual Exhibit Hall Open
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2:30 - 2:45pm ET
Welcome and Ideas That Work
Outpatient Surgery Magazine editors and guest
2:45 - 4:30pm ET
Total Joints, Totally Outpatient
Outpatient total joints continues to be one of surgery’s hottest specialties, and the team from Boston Out-Patient Surgical Suites in Waltham, Mass. is ready to teach you how to run a clinically successful and financially profitable program. You’ll learn about best practices for managing the entire episode of care, the latest in pain management protocols and how to build profit margins into reimbursement rates you negotiate with insurers. Come prepared to learn and head home with the know-how you need to get started in total joints or raise your current program to the next level. 1.5 CH
Louis Bley, MD
Joint Replacement Specialist
Gregory P. DeConciliis, PA-C, CAS
Colbie Fredette, RN
Nurse Manager
4:30 - 5:15pm ET
Virtual Exhibit Hall Open
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2:30 - 3:00 pm ET
OR Excellence 2020 Awards Ceremony
Outpatient Surgery Magazine's 12th Annual Awards
3:00 - 4:00 pm ET
Closing Keynote: Diversity in Health Care: Let’s Celebrate and Honor Our Differences!
We are a nation on edge, navigating unprecedented levels of uncertainty, ambiguity, and constant change. What we say and do matters, now more than ever. You must envision yourself in other people’s places, not just our own situation. This is how we change reality for those who grant us the privilege to be with them at their most vulnerable and intimate times. You are uniquely situated to model just what equity and fairness looks like while providing care to your patients, being on a healthcare team or leading a surgical facility. It's time to talk about how to create and sustain brave spaces where individuals are affirmed in their full, authentic selves – and where diverse perspectives are celebrated. 1 CH
Rumay Alexander, EdD, RN, FAAN
University of North Carolina

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Enjoy 24/7 access to the On Demand Education Library to hear more hot topics presented by leaders in the OR community.

Available Thursday, October 22, 2020

Would You Have Stopped the Fugitive Surgeon?
Orthopod Atiq Durrani, MD, defrauded Medicare out of millions of dollars by performing unnecessary spine surgeries. He also botched hundreds of procedures before fleeing to his native Pakistan in 2013. Administrators at the hospitals where he operated listened to concerns nurses had about Dr. Durrani, but ultimately allowed him to keep working in their ORs. Kenneth Rothfield, MD, MBA, will tell this cautionary tale and share valuable communication tools you can use to effectively voice your concerns every day in the OR when you see patient safety being jeopardized. 1 CH
Kenneth Rothfield, MD, MBA
Healthcare Executive
What Will the OR of the Future Look Like?
It's time to reimagine and reinvent surgical spaces to support current workflows and minimize safety hazards. Procedures are becoming more minimally invasive and the technology needed to perform them will become more compact. New ORs will be built to flex and change to accommodate new surgeries and surgical platforms. Forward-thinking designs will incorporate advanced imaging capabilities and improve how physicians and the OR staff work and feel.
Anjali Joseph, PhD, EDAC
Clemson University

Alexander Langerman, MD, SM, FACS
Vanderbilt University

Available Friday, October 30, 2020

Develop a Lean and Mean SPD
Well-run surgical services depend on the operational efficiency of a productive sterile processing department. Lean methodology can help achieve that goal with a proven improvement process that's easy to understand, straightforward to implement and results in a positive culture change. Lean’s tools and methods can enhance the collaboration between the OR and SPD – and it can help hard-working reprocessing techs keep up with high-volume demand in an environment that supports productivity and efficiency. 1 CH
Rachel Mandel, MD
Healthcare consultant
Life Lessons From the Surgeon Who Saves Homeless Pets
John Keating, MD, is a busy orthopedic trauma surgeon whose love of animals led him to spending his free time fixing the broken bones of stray cats and dogs so they can find loving homes. This inspiring talk will show you that helping the helpless is part of your moral responsibility, builds a social network with other charitable professionals and also leads to personal growth, fulfilment and happiness—an inspiring life lesson for all. 1 CH
John Keating, MD, SFOA
WellStar Atlanta Medical Center
Grow Revenues With Bundled Payments and Price Transparency
Negotiating bundled payments with insurers and sharing the up-front pricing with individual patients and companies with self-funded health plans is a low-cost, highly efficient and patient-friendly way to do business. It's also piquing the interest of progressive insurance carriers. By learning what services to include in bundled payments – and making sure the bundled amount is competitive in your local marketplace – you'll set your facility apart from the competition as the "go-to" place for cost-effective care. 1 CH
Andy Poole, FACHE
Monticello Community Surgery Center

Available Friday, November 6, 2020

How to Conduct a Risk Assessment and Outbreak Investigation
Is infection prevention keeping you up at night? Get the step-by-step guide on creating an Infection Prevention Program that meets Centers for Medicare and Medicaid Service's (CMS) requirements for an ambulatory surgery center. We'll cover all that's involved in conducting a proper risk assessment, the best ranking system for prioritizing infection risks, and how to use outcomes for internal benchmarking. You'll leave with a risk assessment template to use at your facility and an understanding of the CDC steps to take in an outbreak investigation. 1 CH

Learning Objectives:
  • Instruction will be provided on how to conduct an infection control risk assessment and how to use an infection control risk assessment in developing a QAPI program.
  • The participant will demonstrate how to use the template based on a scenario provides.
Product Manager Guideline Implementation Tools
Association of periOperative Registered Nurses (AORN)
Surgical Attire Guidelines and Other ASC Hot Topics
Are you current on the changes to the AORN Guidelines for Perioperative Practice? Learn about the latest updates on surgical attire and other guidelines, get tips for implementation, and discuss other changes and challenges permeating ambulatory surgery centers. During this highly interactive session, you'll have an opportunity to lead the direction of the conversation by submitting your questions in advance. 1 CH

Learning Objectives:
  • Identify what is new and what has changed in the surgical attire guideline.
  • Identify hot topics and updates to AORN's Guidelines for Perioperative Practice.
Director, Evidence-Based Perioperative Practice
Association of periOperative Registered Nurses (AORN)
Inspire Others to Follow Your Lead
Great surgical leaders drive sustainable growth, develop top-performing staffs, and ensure that their teams provide excellent patient care. They're coaches, mentors, change agents and influencers. They model the work ethic and attitude they want their staffs to have and prioritize their responsibilities to find free time to complete important tasks. You'll leave this talk as a fulfilled, resilient and collaborative leader who enhances the brand of your organization and inspires your team to keep reaching beyond their perceived potential. 1 CH
Rena Courtay, BSN, MBA, CASC
Hospital for Special Surgery